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Shipping FAQs

How much is shipping? Please see our shipping page here for more info, or add your products to your cart and use the shipping calculator.
How do I get free shipping? 
If you're in the UK, just add £50 of products to your cart, and standard shipping will be free! 
Can I get free shipping outside the UK?  Unfortunately not. We only charge what we need to to cover the cost of shipping. Our shipping prices are very reasonable. 
Where do you ship to?  We ship worldwide! Simply add items to your cart, then select your country from the drop down menu to get a shipping price. 
It says to contact you for a quote for shipping? 

If you're outside of the UK, we use Royal Mail to send most parcels. But some of our products are too bulky or heavy to be sent via Royal Mail. These will need to be sent via courier. Due to the large number of products we sell, and the number of countries we ship to, it's not possible to calculate this on the website. You can either: 

・Place your order anyway, we'll pack it and send you an invoice for the shipping cost. 

・Email us with a screenshot of your basket, and we'll give you an estimate before you order. 

Has my order shipped?
We'll send you an email when your order ships, check your spam if you don't have one. Or click the My Account / Order Status link on the main menu to check your order status. 
I pre-ordered something, when will it ship?  You can see all pre-order information here. We will ship your preordered item with the rest of your order as soon as it comes into stock. We ship everything together to save on shipping costs & packaging.