▲ UK Delivery ▲
Yippee! UK* Standard delivery is free for orders of £25 or over.
If you need your order in a hurry, simply order by 2pm and select Super Speedy delivery, and your order will be delivered the very next (working) day to mainland UK addresses. Our courier will even email or text you with a one hour time slot too, meaning you don't need to wait in all day!
|Delivery Time||Under £25||Over £25|
|Small is Beautiful||2 working days||£1.95||Free!|
|Simply Standard||2 working days||£3.95||Free! (mainland UK only)|
|Super Speedy||Courier, next working day (mainland UK only)||£5.95||£3.95 (mainland UK only)|
* Excludes Northern Ireland & some remote areas for heavy or large purchases - please ask if you're unsure.
Working days are Monday - Friday, excluding Bank Holidays.
** If by mistake your address details are entered incorrectly and shipped, please be aware that we will charge shipping again to resend it out to you as it is not our responsibility to check addresses - we do get a lot of orders daily, so checking all addresses unfortunately is not possible.
▲ Same day dispatch ▲
In stock items are dispatched the same day if ordered by 2pm. Orders after 2pm or weekend orders will be dispatched the next working day. Larger or heavy orders may be dispatched the following day by courier, but will usually be on a next day service. Please note we do not ship part orders, so we will wait for your whole order to be in stock before dispatching.
▲ Overseas Delivery ▲
We deliver worldwide! Prices are calculated at checkout.
Please note that it is your responsibility to pay any applicable customs charges in your country.
Shipping costs are based on weight, occasionally if your order is very bulky we may need to make an extra charge, in which case we will contact you.
We have 4 shipping options for your delivery, we will select the most suitable one depending on the size and weight of your order. If you need a particular service please let us know:
▷ DHL Untracked
Our untracked service with DHL takes up to 10 working days (most countries are 4-5 days), this is not a guaranteed service and some countries can take a bit longer (Brazil is very slow). Orders under £30 will go via the untracked service.
▷ DHL Tracked
DHL's tracked service also takes up to 10 days, but is trackable. Orders over £50 (excluding shipping charge) will always be trackable.
▷ DHL Worldwide Express
Delivery to Europe and Rest Of World takes approximately 1-5 working days to most countries. A more precise breakdown of general country dependent delivery time frames is here. Please note that this refers to mainland only - delivery to some more remote areas may take longer. If you need something urgently, this is the option you need! Let us know and we'll do our best to send it via this service, an extra charge may be applicable.
▷ DHL Europe By Road
For European orders only, by road takes approximately 4 working days and is trackable.
**IMPORTANT: Please be aware that prices offered may vary and we may have to contact you if the order is bulky or heavy for additional shipping costs. Due to the number of products we sell it is impossible for us to calculate shipping accurately every time.**
▲ Local pick up ▲
If you are local to our warehouse address then you are more than welcome to come and collect your order from us at:
Please add the word 'COLLECT' to the discount box at checkout to remove the delivery charge.
▲ Out of Stock Items ▲
We allow backorders - a pop up will let you know if an item you are ordering is out of stock. If we know when more stock is arriving, the estimated due date will be shown.
** Please note that we will wait for your whole order to be in stock before shipping **
We cannot guarantee dates on backordered items, so they are subject to change. Please check the Out Of Stock Page for updates if you have something on backorder.
If something is not available to backorder, the system will not allow it. Please get in touch to find out more about the product you're interested in, or check out this page to find out when our next delivery is arriving.
▲ Packaging ▲
Your order will be packaged beautifully in tissue paper or striped paper bags, with our own fun stickers. We try to be as eco-friendly as possible here, and this includes re-using some of our supplier packaging. It makes sense to re-use it before recycling it. So if your box is a little tatty, don't panic - what's inside will be perfect and shiny new! Please recycle or re-use all packaging - all cardboard is recyclable, and our mailing bags are recyclable and biodegradable.